Our Approach is all about building a lasting Partnership
Having a partner like us gives you the peace of mind knowing that someone is always looking out for your best interests. We get to know you and your department while instituting the rules of engagement for all members to follow. That is when we take those rules and then help you govern your many relationships per the regulations.
Well, that is our goal.
Every department is a little different. We embrace the differences and want to make sure your program fits your style. It sounds a bit regimented, but we focus on ensuring the plan is defined for the team to understand engagement rules.
Unparalleled Support
Where others have a Help Desk, we have a dedicated advisor who will provide you with the service necessary to know your department and culture and work long after set up to ensure your program is continuously aligned.
We approach every new client with a single goal—building a program that drastically improves your department's long-term success.
Flexible Configuration
Although your department is unique, you are not alone. We have seen enough to know which aspects of a fire department make the most sense. Chiefs, Personnel, and Board Members will have access to many tools within the program to work.
We have assembled the most commonly used tools as our standard offering.
Find Out More About MSFES
As you can see, MSFES has created an all-encompassing product that meets fire and rescue departments' needs, and we support our product 100%.
From your first phone call with us until long after you're up and running with our service, you will be impressed with our dedication to your department. Request a free assessment of your HR initiatives today by calling (828) 820-3380 or using our easy online form.
